OUR TOP PRIORITY - OUR GUESTS: COVID-19 update and cancellation policy.

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Accessibility

The Grand Hotel Golf Resort & Spa, Autograph Collection is committed to providing a website that can be accessed by all users with disabilities. We do this by working to maintain compliance with the World Wide Web’s Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA)

To maintain these standards, we have:
-- built our website using standard-compliant HTML and CSS
-- used logical structure with informative headings and labels for screen readers
-- maintained consistent navigation
-- labeled images with alternative texts and descriptive links.

We will continue to address all accessibility opportunities as WCAG 2.0 AA Guidelines evolve. If you would like to report any accessibility issues, please contact us using our contact form.

The Grand Hotel Golf Resort & Spa, Autograph Collection is committed to providing outstanding service to all of our guests and offer full ADA-compliance in accordance with the Americans with Disabilities Act.

  • Accessible guest rooms have a 32 inch wide opening
  • Adjustable height hand-held shower wand
  • Bathroom vanity in guest rooms for disabled person height
  • Bathtub grab bars
  • Bathtub seat
  • Business center entrance
  • Closed-caption TV
  • Fitness center entrance
  • Flashing door knocker available for disabled person
  • Grab bars in bathroom
  • Hotel has on site accessible self-parking
  • Lowered deadbolt in guest room for disabled persons height (in feet)
  • Lowered electrical outlets
  • Main entrance
  • Meeting spaces
  • Pathway to registration desk
  • Peephole in guest room for disabled person height (in ft)
  • Pool entrances
  • Registration desk
  • Restaurants and lounges
  • Route to accessible guest rooms is accessible
  • Self-operating lifts or sloped entry
  • Service animals allowed for persons with disabilities
  • Spa entrance
  • TTY/TTD compatible
  • Telephone for hearing impaired
  • Toilet seat in guest rooms for disabled person
  • Transfer shower
  • Roll-in shower
  • Property has elevators

If you have any questions about our ability to accommodate, please contact us directly at 251-928-9201. We look forward to being of service.

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NOTE: Thank you for understanding as the Grand Hotel made the necessary enhancements due to Hurricane Sally. Our Grand team is excited to announce the resort will open at 4pm on Thursday, September 24 with the following amenities available: Main Building & South Bay House Guest Rooms, Bucky’s Lounge, Bayside Grill, In Room Dining, Local Market, Oak & Azalea, Tennis Pro Shop and 10 Tennis Courts, Pier, Grand Lawn, Grandeur Grit and Glory, Feature Pool, Adult Pool & Cabanas. The Jubilee Poolside Grill will open on Friday, September 25. Additional guest rooms, Southern Roots, 1847, game room, the spa and golf will open in early October.

At the Grand we are committed to everyone’s well-being. Your safety is our priority. A study by international experts indicated that the spread of COVID-19 would be drastically reduced if 80 percent of the population wore a face covering combined with social distancing. That’s why we want to strongly increase everyone to wear a face mask in buildings and elevators